What Is PIPEDA?
The Personal Information Protection and Electronic Documents Act (PIPEDA) is Canada’s federal privacy law for private-sector organizations. It sets the rules for how businesses collect, use, and disclose personal information during commercial activities.
If your Ontario business handles customer data—whether through e-commerce, newsletters, or CRM systems—PIPEDA likely applies.
🔗 Office of the Privacy Commissioner of Canada (OPC)
🔗 Full PIPEDA Legislation – Justice Laws Website
🔗 PIPEDA Self-Assessment Tool for Businesses
6 Steps to Stay PIPEDA Compliant
Know What You Collect
Audit your systems to identify all personal data you handle.
Get Informed Consent
Ensure customers understand what they’re agreeing to when sharing data. Provide forms with only necessary information. This goes for employees as well.
Protect the Data
Use encryption, firewalls, and secure storage to prevent breaches. Make sure your website with form fills is secure- https not http- check your site today.
Be Transparent
Publish a clear privacy policy and link to it from key pages. Get support from privacy and compliance firms.
Enable Access & Corrections
Make it easy for individuals to view and update their personal information. Use employee portals and have a password policy in place.
Report Incidents Responsibly
Notify affected individuals and report breaches to the OPC when required. Have an incident response plan at the ready to notify staff of breaches, create automated message and make sure all the message medium is accessible to your whole team.
Why This Matters
PIPEDA compliance isn’t just about legal protection—it’s about building trust. Customers are more likely to engage with businesses that respect their privacy and communicate openly
📬 Stay Informed & Empowered
Want more actionable insights like this? Access our July newsletter on our website or request a physical copy by emailing info@attitudeit.ca.
Let’s make privacy a priority—together.
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