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Frequently Asked Questions

Your Trusted IT Partner for Small Business Cybersecurity & Support

Attitude IT provides friendly, plain English IT support and cybersecurity services for Ontario's small and mid sized businesses. From securing your data to supporting your team every day, we make technology simple, safe, and reliable.

Why Businesses Choose Attitude IT

Attitude IT helps Canadian businesses stay secure, productive, and supported all in plain English. We keep technology simple so your team can focus on what matters.

Who We Serve

  • Manufacturing
  • Construction
  • Accounting firms
  • General B2B companies

What Makes Us Different

  • $500,000 cybersecurity guarantee
  • Local team and local support
  • Strong focus on cybersecurity for small business
  • Friendly, plain‑English communication
  • Proactive technology alignment to prevent problems

 Ready to improve your technology? 

 

How do you protect my business from cyber threats?

We combine monitoring, practical security tools, and simple best practices to reduce risk and keep your business safe.

What’s included in your cybersecurity services?

  • Security monitoring
  • Email protection
  • Device protection
  • Backups
  • Identity and access controls
  • Staff training

Do you offer cybersecurity training for employees?

Yes, we provide simple, practical training to help your team spot and avoid threats.

Want stronger cybersecurity?
Request a Cybersecurity Review

How do I contact support?

You can reach our helpdesk by phone, email, or your client portal.

What types of issues can you help with?

Anything related to your business technology, including computers, email, accounts, AI productivity, and day‑to‑day problems.

Do you support remote and onsite work?

Yes — most issues are handled remotely, and we come onsite when needed.

Need help fast?
Open a Support Ticket

Can you manage our Microsoft 365 or Google Workspace accounts?

Yes , we handle setup, security, licensing, and day‑to‑day support.

Do you help with migrations?

Absolutely , we manage the full process with minimal disruption.

Planning a move?
Book a Migration Consultation

How do you protect our data?

We set up secure backups and check them regularly so you’re protected from data loss.

What happens if there’s a disaster?

We help you recover your systems and get the business running again as quickly as possible.

Concerned about data loss?
Request a Backup Assessment

How do we get started?

We begin with a simple conversation to understand your business and your needs.

Do you offer monthly plans?

Yes — we keep things flexible and straightforward.

What does onboarding look like?

We map your systems, secure your environment, document everything, and provide a smooth transition for your team. It all starts with scheduling a kick‑off day and beginning your onboarding month.

Ready to get started?
Start Your Onboarding Conversation

How much do your services cost?

Pricing depends on your team size and needs. We provide clear, simple proposals with no surprises.

Do you offer all‑inclusive plans?

Yes, we offer bundled support and cybersecurity plans designed for small businesses.

Want a tailored quote?
Request Pricing

Still Have Questions?

We’re happy to help. Our team responds quickly and always in plain English.

Contact Us Today

READY TO BOOK A DISCOVERY CALL TO IMPROVE YOUR TECHNOLOGY, SECURITY AND LEARN ABOUT OUR ALL-INCLUSIVE PLANS?

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